RE: Status messages not received

Version 1
    This document was generated from CDN thread

    Created by: Anusha Kannappan on 22-11-2010 01:03:49 PM
    Hi Reinhard,
     
    Thanks for sharing the configurations. Please share us the debug logs with the following debugs enabled
     
    deb voip application tcl commands
    deb voip application script
    deb voip application states
     
    Thanks,
    Anusha

    Subject: RE: Status messages not received
    Replied by: Raghavendra Gutty Veeranagappa on 06-12-2010 10:13:13 AM
    Hi Reinhard,
     
    The attached logs are partial for analysis, Please configure terminal with following commands
    "logging buffered 10000000" 
     "no logging console" 
     
    enable following debugs and collect the output and send it to us for further analysis.
    undebug all
    debug voip app
    debug voip ccapi def
     
    Thanks,
    Raghavendra

    Subject: RE: Status messages not received
    Replied by: Raghavendra Gutty Veeranagappa on 06-12-2010 12:16:17 PM
    Hi Reinhard,
     
    Thanks for sharing logs, from logs looks like call is disconnected with cause code 18, this occurs when the called party does not respond to a call establishment message with either an alerting or connect indication within the time allotted.
     
    Thanks,
    Raghavendra

    Subject: RE: Status messages not received
    Replied by: Raghavendra Gutty Veeranagappa on 06-12-2010 01:26:12 PM
    Hi Reinhard,
     
    please share your script and also call sucess logs for 28** Series
     
    Thanks
    Raghavendra

    Subject: RE: Status messages not received
    Replied by: Yaw-Ming Chen on 06-12-2010 06:20:28 PM
    set callinfo(alertTime) 5
     
    This could be an issue. Is every call will be answered in 5 seconds ? If not, Tcl will abort the call and assuing it's RNA (ring no answer).
     
    Increase the time or don't set it (default is infinite) to see what happen.
     
    Thanks !