playTone API not responding to volume parameter

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    This document was generated from CDN thread

    Created by: Craig Knighton on 08-11-2010 07:13:45 PM
    We are trying to use the the playTone API on the Media Manager class to play tones on the device as follows:
    Manager.playTone(ToneControl.C4 + 12, 1000, parameters.volume);
    It does play a tone but always seems to play it at the same volume even though we have tried various values from 0 to 100.
    On the call today Conrad mentioned that there was a concept of minimum volume that is controlled by the administrators - is it possible that this is preventing the application from requesting a lower volume, or is it possible that it is a firmware bug?

    Subject: RE: playTone API not responding to volume parameter
    Replied by: David Staudt on 19-01-2011 02:49:24 PM
    Can you confirm the phone model and firmware version in use?  Can you confirm the minimum volume setting for the device, and if modifying it has any effect?