CiscoIPPhoneImageFile not working on 7940 and 7960

Version 1
    This document was generated from CDN thread

    Created by: Gangadhar Tunugunta on 09-09-2010 10:32:29 AM
    Hi All,
     
    I'm trying to display a png image file on the ip phones 7970, 7945,7941,7940,7965 and 7960.
    Only 7960 and 7940 are giving me an error code 1 (error parsing the object).
     
    Here is the request and responses:
     
    --------------------------------------------------------------------
    7941 - Result
    --------------------------------------------------------------------
     
    XML=<?xml version="1.0" encoding="utf-8"?>
    <CiscoIPPhoneImageFile  >
    <Title></Title>
    <Prompt></Prompt>
    <LocationX>0</LocationX>
    <LocationY>0</LocationY>
    <URL>http://172.16.1.38:8080/Sample1.png</URL>
    <SoftKeyItem>
    <Name>Exit</Name>
    <URL>SoftKey:Exit</URL>
    <Position>4</Position>
    </SoftKeyItem>
    </CiscoIPPhoneImageFile>
    --------------
    <?xml version="1.0" encoding="utf-8"?><CiscoIPPhoneResponse><ResponseItem URL="cip.xsi.XmlImageFileObject@334891" Data="SUCCESS" Status="0" /></CiscoIPPhoneResponse>
     
    --------------------------------------------------------------------
    7960 - Result
    --------------------------------------------------------------------
    XML=<?xml version="1.0" encoding="utf-8"?>
    <CiscoIPPhoneImageFile>
    <LocationX>0</LocationX>
    <LocationY>0</LocationY>
    <URL>http://172.16.1.38:8080/Sample1.png</URL>
    <SoftKeyItem>
    <Name>Exit</Name>
    <URL>SoftKey:Exit</URL>
    <Position>4</Position>
    </SoftKeyItem>
    </CiscoIPPhoneImageFile>
    --------------
    <CiscoIPPhoneError Number="1" />
     
    7960 Phone firmware versions :
    Version  -   8.1(2.0)
    DSP  -   4.0 (5.0)[A0]
     
    I'm ready to try all the suggesstions.
     
    Best regards,
    Gangadhar.
     

    Subject: RE: CiscoIPPhoneImageFile not working on 7940 and 7960
    Replied by: David Staudt on 09-09-2010 01:49:25 PM
    The 7940/60 generation phones do not support the xxxFile/png based objects: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/8_0_1/xmlobjects.html#wp1033107
     
    They support only the custom CIP image format.  There are some tools/components included in the SDK to help convert statically or on-the-fly.