macro automation of Track-IT 7.0 by Numara

Version 1
    This document was generated from CDN thread

    Created by: Jeremy Sanders on 12-08-2009 09:10:41 PM
    Has anyone successfully used the agent desktop macro's to automate Track-IT by Numara? It doesn't seem to like being driven with keyboard shortcuts very much. They keystrokes will drive it when you record the macro, but they are very inconsistent when playing them back.

    Subject: RE: New Message from Jeremy Sanders in Unified Contact Center Express CTI (
    Replied by: David Lender on 12-08-2009 09:28:17 PM
    Jeremy what you have asked sounds like a CAD question.   You might try
    the Cisco product forums for that.  This forum is for using the TCP/IP
    socket message protocol for UCCX CTI.