UCCXCTI within a Citrix Environment

Version 1
    This document was generated from CDN thread

    Created by: WILLIAM MURRAY on 26-06-2009 05:21:18 PM
    Hello-
     
    Is the UCCXCTI connection supported when the client side is within a Citrix environment?
     
    Thanks for any guidance.
     
    Will

    Subject: RE: New Message from WILLIAM MURRAY in Unified Contact Center Express CTI (
    Replied by: David Lender on 26-06-2009 06:15:39 PM
    UCCX CTI is a tcp/ip socket based protocol so it would be up to the
    Ctirix software to support the socket connection from the client running
    in a Citrix envrionment to a UCCX CTI server.  You will need to check
    with Citrix for guidance.