Arabic XML service : the character display "?????"

Version 1
    This document was generated from CDN thread

    Created by: Mahmoud Ahmed on 12-05-2009 04:53:46 PM
    I try to display Arabic character in XML services for cisco ip phones [7912] and [7960]

    Note: the arabic characters convert to this "????????"

    please help me.....

    Subject: RE: Arabic XML service : the character display "?????"
    Replied by: Anitha V on 13-05-2009 05:07:15 AM
    Hi Mahmoud,
     
    Have you changed  the menus to Arabic changing the device launguage?
     
    If so, please try this
    Content-Type: text/xml; charset=utf-8
     
    <?xml version="1.0" encoding="utf-8"?>
    <CiscoIPPhoneText>
     <Title>Arabic Text</Title>
     some prompt
     <Text>your arabic text</Text>
    </CiscoIPPhoneText>
     
    Thanks
    Anitha

    Subject: RE: Arabic XML service : the character display "?????"
    Replied by: Mahmoud Ahmed on 16-05-2009 12:45:03 PM
    Hi Anitha...
     
    Thank you very much for your post.
    But...!!
    what did you mean "changing the device launguage" and how change it ..?
     
    Thanks
    Mahmoud Ahmed

    Subject: RE: Arabic XML service : the character display "?????"
    Replied by: Mahmoud Ahmed on 16-05-2009 03:51:51 PM
    Note : my call manager is 4.2
     
    Thanks
    Mahmoud Ahmed

    Subject: Device Language: User Locale: Arabic XML Service
    Replied by: Brian Lavallee on 19-05-2009 02:54:28 AM
    Hi Mahmoud,
     
    To change the devices language setting...

    Cisco CallManager Administration >> Device >> Phone >> [Your Device]

    You will need to change "User Locale" to correspond with the launguage you would like to display. 
    (If the language is available!)

    After you initiate a reset, the appropriate character set files will be transfered to the phone. 
    Only then, your desired language will display correctly.
     
     
    Sincerely,
    Brian