CONFIG REQUEST KEY EVENT

Version 1
    This document was generated from CDN thread

    Created by: sat R on 02-03-2009 05:36:47 AM
    If I send a CONFIG REQUEST KEY EVENT request. It is succeeding randomly. During the failure times, I am getting one of the following error messages in Failure Event:
     
    1) Error Code: 2 Error Text: Invalid message type in CONFIG_KEYEXCHANGE
    2) Error Code: 2; Error Text: Invalid message type in CONFIG_UPDATE
     
    Regards,
    sat

    Subject: RE: New Message from sat R in Unified Contact Center Express CTI (UCCXCTI)
    Replied by: David Lender on 02-03-2009 01:15:17 PM
    In order to receive assistance for these errors you will need to open a
    Service Request using your Developer Services Voice Plus contract and
    provide low-level MIVR logs including the hex data for the requests you
    are sending.