Banner...is it possible?

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    Created by: Julio Cesar Sanchez Trejo on 11-12-2008 04:19:23 PM
    Hello,

    I'm new into development of XML Services for Cisco IP Phones. I have reviewed the development notes about the topic.

    I am just wondering if it's possible to implement a kind of banner ("a single piece of information displayed in the 6th line of the IP Phone screen just above the prompt line; that behaviour must occur while the IP Phone is in idle/stand-by mode")

    I mean, the user doesn´t want to interact with the device (push the Services or a speed-dial button) in order to invoke the service and get the information displayed but the device must reacts by itself while in the main screen ("idle/stand-by mode") of the IP Phone.

    Is it possible?

    Thanks for you time.

    Subject: Re: Banner...is it possible?
    Replied by: David Staudt on 11-12-2008 05:30:50 PM
    IP Phone Services are active in a separate UI 'plane' from the regular call plane. The call plane cannot be modified or updated via IPPS as you describe.

    Subject: Re: Banner...is it possible?
    Replied by: Stephan Steiner on 07-01-2009 09:17:52 AM
    David.. do you know if that will change with 8.4.3 (Midlets)? Being able to mess with the call plane would be SOOOOO great (by the way... TAPI allows you to modify the status line.. JTAPI doesn't (why oh why?). The plane separation creates a lot of headaches when it comes to usability.. often we'd really need something on the call plane (especially custom softkeys which run apps) and having to work around that usability can become unacceptable (my favorite example being a smarter callforward application.. try bringing an ipss solution to a customer who's used the phones for a while.. unless you have highly flexibly users, there will be a lot of backlash and you might not even go ahead (I've already had to roll back a way superior solution because it just took too many key presses to get to the actual menu)).

    Subject: RE: Re: Banner...is it possible?
    Replied by: Ronnaret Rueangchinda on 18-06-2009 08:21:05 AM
    David.. do you know if that will change with 8.4.3 (Midlets)? Being able to mess with the call plane would be SOOOOO great (by the way... TAPI allows you to modify the status line.. JTAPI doesn't (why oh why?). The plane separation creates a lot of headaches when it comes to usability.. often we'd really need something on the call plane (especially custom softkeys which run apps) and having to work around that usability can become unacceptable (my favorite example being a smarter callforward application.. try bringing an ipss solution to a customer who's used the phones for a while.. unless you have highly flexibly users, there will be a lot of backlash and you might not even go ahead (I've already had to roll back a way superior solution because it just took too many key presses to get to the actual menu)).

     
    Can you englith me about 8.4.3. where can I found the information?

    Subject: RE: Re: Banner...is it possible?
    Replied by: David Staudt on 18-06-2009 04:48:08 PM
    Stephen: call-plane interaction for apps is highly desireable for app writers, and high undesireable for the designers in charge of guaranteeing the phone user experience is bullet proof.  As it sounds like you have some real-world business cases in favor, I'd like to put you in touch with a phone API PM to provide your input: please email developer-support@cisco.com.
     
    Ronnaret: J2ME Midlet capability is present in the new/java phones (ex: 7970/7961), but is currently limited to  Cisco-developed applications (i.e. Visual VoiceMail for Unity).  Wider availability of midlet development for 3rd parties is intended but no date has yet been set - this will likely require additional "sandbox' capabilities to guarantee core phone functionality, which will in turn require the the greater hardware resources planned for the next generation of phones.