How to pass accountNum from TCL to IPCC

Version 1

    Subject: RE: How to pass accountNum from TCL to IPCC
    Replied by: Rok Tisler on 12-08-2010 01:35:35 PM
    Thanks Anusha,
     
    From the link you provided i canot see if this is supported with TCL script:
    set callInfo(accountNum) $acc
     
    This actualy does not pass accountNum parameter to IPCCX
    accountNumber in IPCCX database, is always empty !
     
    Mind, that Gateway with TCL script is connected to CallManager/UCCX over H323
     
     
    Regards,
    Rok
     
    This document was generated from CDN thread

    Created by: Rok Tisler on 11-08-2010 09:42:19 AM
    Hello,
     
    I am wondering if there is a way to pass accountNum or any PeriferalVariable from the TCL script to IPCC Express
    Gateway and CCM are connected via H323
     
    Should this work?
    TCL:
    set callInfo(accountNum) $accNum
    leg setup $dest callInfo leg_incoming


    then extract it in IPCC script
    accountNum = Get Enterprise Call Info (--Trigering Contact--, --Call.AccountNumber--, --All--)

    thank you for your answer
    Rok

    Subject: RE: How to pass accountNum from TCL to IPCC
    Replied by: Anusha Kannappan on 11-08-2010 01:12:44 PM
    Hi Rok,
     
    From the link http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/editor_step_ref/crs501sr.pdf   it is clear that we can extract the Accountnumber using the Get Enterprise Call Info.
     
    Thanks,
    Anusha

    Subject: RE: How to pass accountNum from TCL to IPCC
    Replied by: Yaw-Ming Chen on 13-08-2010 09:23:54 PM
    Account number is not sent to remote end in H323 message.

    It¿s used for authentication and logging in to CDR.
     
    Thanks !