Adding New Language prompts[italy] for tcl ivr

Version 1
    This document was generated from CDN thread

    Created by: srikanth satturi on 18-08-2010 12:40:12 PM
    Hi,
         I am srikanth. I want to add new language support for existing application service[TCL IVR]. How can I add that.  I found that it needs language_translate.tcl file kinda thing. where from i can get this. please help me out.
     
    Thnx a lot.....................

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: Raghavendra Gutty Veeranagappa on 18-08-2010 01:48:13 PM
    Hi Srikanth,
     
    please check the below link for multi-language support for cisco IOS IVR
     
    http://www.cisco.com/en/US/docs/ios/12_2t/12_2t1/feature/guide/ftmultil.html

    Thanks
    Raghavendra

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: srikanth satturi on 18-08-2010 05:47:35 PM
    Hi Srikanth,
     
    please check the below link for multi-language support for cisco IOS IVR
     
    http://www.cisco.com/en/US/docs/ios/12_2t/12_2t1/feature/guide/ftmultil.html

    Thanks
    Raghavendra

     
     
    Hi Raghavendra,
     Very thnx for ur reply.
     I tried to add new language like this.
     
    Package Italy url
     
    what has to be given in the url. i could see in the Cisco docs  "ru_translate.tcl" kinda thing. Is it a translational file that has TTS support.
     
    Do I need to purchase it from anyone like portaone which provide support for TTS.
     
    I tried giving the url as repository where those audio files are located.The audio files are successfully copied on my gateway. But wen i did this command
    "show call language voice summary", I could not find language package added by me.I could see only three that are supplied by cisco[english, spanish,chinese].
     
    Thnx a lot
     
     

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: Yaw-Ming Chen on 18-08-2010 06:24:29 PM
    For example you want to load Italy
     
    conf t
    application
    (config-app)#package italy builtin:lang_package   --> Note: it will take a while to load
     
    after that do "show call language voice summary" again
     
     
    you should see the following
     
    italy                builtin:lang_package_italy.C

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: srikanth satturi on 18-08-2010 07:56:34 PM
    For example you want to load Italy
     
    conf t
    application
    (config-app)#package italy builtin:lang_package   --> Note: it will take a while to load
     
    after that do "show call language voice summary" again
     
     
    you should see the following
     
    italy                builtin:lang_package_italy.C

     
    Very Thnx 
     It Worked.
    But when registering params i could not see prefix 'it' and language code 'it'
     

     Parameters registered under italian namespace:
      name                 type  default value   description
      language             S     undefined       The language code of this language
      index                   S     -1                    The index of this language
      location               S     flash:              The URI of the audio files for this language
      prefix                  S     undefined        The prefix of this language
     

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: Yaw-Ming Chen on 18-08-2010 08:10:47 PM
    For example you define your Tcl application "abc"
    then you go to application "abc"
    conft
    appli
    service abc
     
    thendo "paramspace ?" you will se italy
     
    then you can define
     
    paramspace italy language it
     
     
     

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: srikanth satturi on 19-08-2010 12:53:32 PM
    For example you define your Tcl application "abc"
    then you go to application "abc"
    conft
    appli
    service abc
     
    thendo "paramspace ?" you will se italy
     
    then you can define
     
    paramspace italy language it
     
     
     

     
    Thanx Yawming....
    I could hear italian prompts for my application service. I configured the same way u said. But I could see the same wen i am doing
    "show call language voice " like i said prefix should be 'it' right becoz i gave params like this.
     package italian
     paramspace italian language it
     paramspace italian prefix it
     
     
    thnx a lot

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: Yaw-Ming Chen on 19-08-2010 02:22:52 PM
    Did you try italy instead of Italian ? As we see name is "italy" in "sh call language voice summary"
     
    italy                builtin:lang_package_italy.C
     
    Thanks

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: srikanth satturi on 27-08-2010 12:59:18 PM
    Did you try italy instead of Italian ? As we see name is "italy" in "sh call language voice summary"
     
    italy                builtin:lang_package_italy.C
     
    Thanks

     
    thnx Yawming
     
    i tried this...
     
    italian builtin:lang_package_italian.C
     
     
     
    everything is okay
    but wen i am using %s, %p with mediaplay they are not working
     
    thnx a lot
     

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: Yaw-Ming Chen on 30-08-2010 10:29:49 PM
    Only %p doesn't work ? or all % options don't work ? Did you try others ?
     
    It needs TTS server to play out notation so if none of them worked that may releated to TTS server configuration.
     
    Thanks !

    Subject: RE: Adding New Language prompts for tcl ivr
    Replied by: srikanth satturi on 01-09-2010 09:42:52 AM
    Only %p doesn't work ? or all % options don't work ? Did you try others ?
     
    It needs TTS server to play out notation so if none of them worked that may releated to TTS server configuration.
     
    Thanks !

    thnx a lot