combining standard reports

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Created by: tommy finn on 14-07-2010 11:44:34 PM
im new to sql and cuis.
i wanted the create a report with the information in the provided standard report 'enterprise skill group real time' and 'agent skill group real time'.
But i can not figure out how to combine the 2 or if it is possible.
thanks in advance for the help.

Subject: RE: combining standard reports
Replied by: Brandon McDowall on 19-07-2010 01:25:07 PM
Hey Tommy,
 
Let me save you a ton of time searching the web. This forum is all we have for this little CUIS niche/SQL.
 
There is no "'enterprise skill group real time" table there is a "Skill_Group_Real_Table" which you can link to the Agent_Skill_Group_Real_Time table using the SQL below.

FROM 
mhrs_awdb.dbo.Agent_Skill_Group_Real_Time a
inner join mhrs_awdb.dbo.Skill_Group_Member b on b.SkillGroupSkillTargetID=a.SkillGroupSkillTargetID
inner join mhrs_awdb.dbo.Skill_Group c on c.SkillTargetID=b.SkillGroupSkillTargetID
inner join mhrs_awdb.dbo.Skill_Group_Real_Time d on d.SkillTargetID=c.SkillTargetID

Hope that helps.

- Brandon

 
 
 

 

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