Custom Softkeys not functional

Version 1
    This document was generated from CDN thread

    Created by: CHRIS CHARLEBOIS on 21-04-2010 04:15:29 PM
    I am trying to create a customized Directory Input page.  All I want is to add a 4th softkey that redirects to a new URL.  The problem is that when I specify a softkey for position 4, it removes all of the default softkeys (even though there is no default softkey for position 4).  "Fine," I think, "I'll just recreate the default softkeys." (Submit, <<, and Exit).  However, when I do, even through the XML code that is produced looks fine, the keys do not function.  They are not greyed out, they just don't do anything when pressed.
     
    Here is the XML code.  Can anyone see a problem with what I'm doing or know why it isn't working?  I'm using SCCP code 8.4.4 running on a 7961 with CUCM 6.1.4.
     
    <SoftKeyItem>
    <Name>Submit</Name>
    <Position>1</Position>
    <URL>Softkey:Submit</URL>
    </SoftKeyItem>
    ¿
    <SoftKeyItem>
    <Name><<</Name>
    <Position>2</Position>
    <URL>Softkey:<<</URL>
    </SoftKeyItem>
    ¿
    <SoftKeyItem>
    <Name>Exit</Name>
    <Position>3</Position>
    <URL>Softkey:Cancel</URL>
    </SoftKeyItem> 

    Subject: RE: Custom Softkeys not functional
    Replied by: CHRIS CHARLEBOIS on 21-04-2010 05:14:45 PM
    I found the problem.  I was not capitaling the K in Softkey.  Is is apperently enough to break it.