Perform HTTP Request when answering call

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    This document was generated from CDN thread

    Created by: Philip Hatt on 10-03-2010 11:51:18 AM
    Hi.
     
    Im new to this, so be patient ;)
     
    With my Cisco 7931 I would like to automatically perform a HTTP request when answering a call. Parameters that should be sent along is: my own number and caller number. Example:
    http://www.myurl.com/get.asp?mynumber=440&callernumber=XXXXXXXXXXXXX
    I have IP Phone services available and can manage to install new services. The only thing I dont know is how to get my own and caller number as a parameter in service URL.  I know I can get devicename by using #DEVICENAME#. Is there any similar for extension and caller?
     
    Best regards,
     
    Philip

    Subject: RE: Perform HTTP Request when answering call
    Replied by: David Staudt on 10-03-2010 02:32:16 PM
    This type of event monitoring and call info discovery will require using one of the CTI interfaces: TAPI or JTAPI.  Using CTI, an application connects to the UCM CTI Manager service, gets a list of phones it is allowed to monitor, registers interest in receiving events for a phone (like 'call established') and can inspect info like caller/called ID, or request call-control operations (like transfer, redirect, hangup, etc.)