CDRonDemand Get_file_list response (RTMT)

Version 1
    This document was generated from CDN thread

    Created by: sujit pillai on 16-12-2009 01:31:39 PM
    Hi All,
     
    My CCM version is 7.1.3.10000-11
    following is the trace log from RTMT tool.
    According to trace get_file_list API checking for the file, but not getting files. 

    files are in the system, if i export it through report tool i will get records.
    If i have to make changes in setting of CCM  please let me know. 
    i have also attached SOAP request what i have sent and response got from CCM.


    RTMT TRACE
     
    2009-12-14 11:21:59,571 DEBUG [TLC_RisPerfmonQueryThread] perfmon.PerfmonQuery - Perfmon Query Counter. Handle=176587e2-e873-11de-8000-000000000000
    2009-12-14 11:21:59,574 DEBUG [TLC_RisPerfmonQueryThread] controller.RisPerfmonQuery - Cisco CallManager System Performance,null,AverageExpectedDelay,0
    2009-12-14 11:21:59,575 DEBUG [TLC_RisPerfmonQueryThread] controller.RisPerfmonQuery - Processor,_Total,% CPU Time,55
    2009-12-14 11:21:59,575 DEBUG [TLC_RisPerfmonQueryThread] controller.RisPerfmonQuery - Processor,_Total,IOwait Percentage,6
    2009-12-14 11:22:00,739 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - get_file_list()
    2009-12-14 11:22:00,744 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - starttime = 200912141000
    2009-12-14 11:22:00,745 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - endtime = 200912141059
    2009-12-14 11:22:00,745 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - allFileOption = true
    2009-12-14 11:22:00,746 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - not in maintenance window
    2009-12-14 11:22:00,746 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - time range is ok
    2009-12-14 11:22:00,747 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - dates not crossing over
    2009-12-14 11:22:00,747 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - checking /var/log/active/cm/cdr_repository/preserve
    2009-12-14 11:22:00,755 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091128
    2009-12-14 11:22:00,755 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091205
    2009-12-14 11:22:00,755 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091206
    2009-12-14 11:22:00,756 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091207
    2009-12-14 11:22:00,756 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091208
    2009-12-14 11:22:00,756 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091209
    2009-12-14 11:22:00,756 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091210
    2009-12-14 11:22:00,757 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091211
    2009-12-14 11:22:00,757 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091212
    2009-12-14 11:22:00,757 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091213
    2009-12-14 11:22:00,758 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091214
    2009-12-14 11:22:00,758 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - matches dir 20091214
    2009-12-14 11:22:00,760 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - get file list under /var/log/active/cm/cdr_repository/preserve/20091214
    2009-12-14 11:22:00,761 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091215
    2009-12-14 11:22:00,761 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091114
    2009-12-14 11:22:00,761 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091115
    2009-12-14 11:22:00,761 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091116
    2009-12-14 11:22:00,762 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091117
    2009-12-14 11:22:00,762 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091118
    2009-12-14 11:22:00,762 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091119
    2009-12-14 11:22:00,763 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091120
    2009-12-14 11:22:00,763 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091121
    2009-12-14 11:22:00,763 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091122
    2009-12-14 11:22:00,764 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091123
    2009-12-14 11:22:00,764 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091124
    2009-12-14 11:22:00,764 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091125
    2009-12-14 11:22:00,765 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091126
    2009-12-14 11:22:00,765 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091127
    2009-12-14 11:22:00,765 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091129
    2009-12-14 11:22:00,765 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091130
    2009-12-14 11:22:00,766 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091204
    2009-12-14 11:22:00,766 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091201
    2009-12-14 11:22:00,766 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091202
    2009-12-14 11:22:00,766 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091203
    2009-12-14 11:22:00,767 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - checking /var/log/active/cm/cdr_repository/processed
    2009-12-14 11:22:00,775 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091208
    2009-12-14 11:22:00,776 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091209
    2009-12-14 11:22:00,776 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091210
    2009-12-14 11:22:00,777 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091211
    2009-12-14 11:22:00,777 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091212
    2009-12-14 11:22:00,777 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091213
    2009-12-14 11:22:00,777 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091214
    2009-12-14 11:22:00,778 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - matches dir 20091214
    2009-12-14 11:22:00,778 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - get file list under /var/log/active/cm/cdr_repository/processed/20091214
    2009-12-14 11:22:00,781 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091215
    2009-12-14 11:22:00,782 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091114
    2009-12-14 11:22:00,782 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091115
    2009-12-14 11:22:00,782 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091116
    2009-12-14 11:22:00,782 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091117
    2009-12-14 11:22:00,783 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091118
    2009-12-14 11:22:00,783 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091119
    2009-12-14 11:22:00,783 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091120
    2009-12-14 11:22:00,784 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091121
    2009-12-14 11:22:00,784 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091122
    2009-12-14 11:22:00,784 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091123
    2009-12-14 11:22:00,784 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091124
    2009-12-14 11:22:00,785 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091125
    2009-12-14 11:22:00,785 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091126
    2009-12-14 11:22:00,785 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091127
    2009-12-14 11:22:00,786 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091128
    2009-12-14 11:22:00,786 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091129
    2009-12-14 11:22:00,786 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091130
    2009-12-14 11:22:00,786 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091201
    2009-12-14 11:22:00,787 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091202
    2009-12-14 11:22:00,787 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091203
    2009-12-14 11:22:00,787 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091204
    2009-12-14 11:22:00,787 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091205
    2009-12-14 11:22:00,788 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091206
    2009-12-14 11:22:00,788 DEBUG [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - Checking dir: 20091207
    2009-12-14 11:22:00,788 INFO  [http-8443-16] cdrondemand.CDRonDemandSoapBindingImpl - found total of 0 files
    2009-12-14 11:22:00,972 DEBUG [RMI TCP Connection(6579)-172.16.4.6] rmidispatcher.TCTTaskDispatcherImpl - TCTTaskDispatcherImpl.updateJobResult(): 1258810688203
    2009-12-14 11:22:01,014 DEBUG [http-8443-13] requesthandler.MainServlet - --> MainServlet::service()
    2009-12-14 11:22:01,014 DEBUG [http-8443-13] requesthandler.MainServlet - From session object: MLA permission is 3
    2009-12-14 11:22:01,015 DEBUG [http-8443-13] requesthandler.MainServlet - --> MainServlet::invoke()
    2009-12-14 11:22:01,015 DEBUG [http-8443-13] requesthandler.MainServlet -  Action ServiceabilityStatusController
    2009-12-14 11:22:01,015 DEBUG [http-8443-13] controller.ServiceabilityStatusController - StatusController.execute()
    2009-12-14 11:22:01,015 DEBUG [http-8443-13] controller.ServiceabilityStatusController - StatusController.execute(): cmd=result, schId=1258810688203
    2009-12-14 11:22:01,016 DEBUG [http-8443-13] rmiinterface.Job - Job.updateLastCheckinTime().
    2009-12-14 11:22:01,016 DEBUG [http-8443-13] requesthandler.MainServlet - <-- MainServlet::invoke()
    2009-12-14 11:22:01,016 DEBUG [http-8443-13] requesthandler.MainServlet - <-- MainServlet::service()
     
    SOAP REQUEST


    <?xml version="1.0" encoding="utf-8"?>
    <soap:Envelope xmlns:soap="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:soapenc="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:tns="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:types="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsi="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsd="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]">
      <soap:Body soap:encodingStyle="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]">
        <tns:get_file_list>
          <in0 xsi:type="xsd:string">200912081100</in0>
          <in1 xsi:type="xsd:string">200912081245</in1>
          <in2 xsi:type="xsd:boolean">true</in2>
        </tns:get_file_list>
      </soap:Body>
    </soap:Envelope>
     
    SOAP Response,  i got 
     
    <soapenv:Envelope xmlns:soapenv="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsd="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsi="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]">
    <soapenv:Body>
      <soapenv:Fault>
        <faultcode>soapenv:Server.userException</faultcode>
        <faultstring>java.rmi.RemoteException: Invalid date range</faultstring>
        <detail>
          <ns1:stackTrace xmlns:ns1="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]">
            java.rmi.RemoteException: Invalid date range
            at com.cisco.ccm.serviceability.soap.cdrondemand.CDRonDemandSoapBindingImpl.get_file_list(Unknown Source)
            at com.cisco.ccm.serviceability.soap.cdrondemand.CDRonDemandSoapBindingSkeleton.get_file_list(Unknown Source)
            at sun.reflect.GeneratedMethodAccessor8598.invoke(Unknown Source)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
            at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
            at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
            at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
            at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
            at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
            at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
            at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
            at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
            at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
            at sun.reflect.GeneratedMethodAccessor4451.invoke(Unknown Source)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269)
            at java.security.AccessController.doPrivileged(Native Method)
            at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
            at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301)
            at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
            at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
            at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
            at java.security.AccessController.doPrivileged(Native Method)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
            at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:567)
            at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
            at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
            at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
            at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
            at java.lang.Thread.run(Thread.java:619)
          </ns1:stackTrace>
          <ns2:hostname xmlns:ns2="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]>
        </detail>
      </soapenv:Fault>
    </soapenv:Body>
    </soapenv:Envelope>

     
    Please help me out from this.

    Thank you
     

    Subject: RE: CDRonDemand Get_file_list response (RTMT)
    Replied by: THOMAS NOONING on 22-12-2009 03:57:21 PM
    From the API doc:
     
    The time interval of the request cannot exceed one hour. If you want a list of files spanning more than the one hour time interval allowed, then you must make multiple requests to the Servlet to acquire multiple lists of filenames.
     
     
    -Tom