CiscoIPPhoneStatus is not working on IP Communicator

Version 1
    This document was generated from CDN thread

    Created by: Joerg Wesely on 25-11-2009 06:41:50 PM
    Hi all,
     
    I'm trying to push a <CiscoIPPhoneStatus> object using JTAPI.
    This is what I'm sending:
    <CiscoIPPhoneStatus><Text>001709257934</Text><Timer>1</Timer></CiscoIPPhoneStatus>
     
    It's working perfect on a 7940, but when I do the same thing on a IP Communicator 7.0.3.0, nothing is shown on the softphone and this error message is returned:
     
    <CiscoIPPhoneError Number="1"></CiscoIPPhoneError>
     
    Any ideas how to solve this?
     
    Thanks in advance
     
    Jörg

    Subject: RE: CiscoIPPhoneStatus is not working on IP Communicator
    Replied by: Anitha V on 26-11-2009 10:50:14 AM
    Hi Joerg,
     
    Not sure how it is working for you in 7940. I tried the same with 7970 phone but i am getting the same error "<CiscoIPPhoneError Number="1"></CiscoIPPhoneError>" which is a Error parsing CiscoIPPhoneExecute object
     
    The definition for CiscoIPPhoneStatus is as follows:-
     
    <CiscoIPPhoneStatus>
    <Text>This is the text area</Text>
    <Timer>Timer seed value in seconds</Timer>
    <LocationX>Horizontal alignment</LocationX>
    <LocationY>Vertical alignment</LocationY>
    <Width>Pixel width of graphic</Width>
    <Height>Pixel height of graphic</Height>
    <Depth>Color depth in bits</Depth>
    <Data>Hex binary image data</Data>
    </CiscoIPPhoneStatus>
     
    Could you please try the same format?
     
    Thanks and Regards,
    Anitha