MOH with VXML or with other

Version 1
    This document was generated from CDN thread

    Created by: Patrick Hartl on 10-11-2009 01:28:38 PM
    Hello  Developer,
     
    I need to develop a vxml app. My question is, is it possible to collect "on hold" status and play a MOH stream ?
    (Only with VXML ?)
     
    thanks a lot and regards
     
    Patrick

    Subject: RE: MOH with VXAML
    Replied by: YAW-MING CHEN on 10-11-2009 03:30:58 PM
    Where your VXML script will be deployed ?
    In voice gateway IOS can handle MOH, what will be the scenario collect "on hold" ( you mean to detect right ?) and play music ?
     
    Thanks,
     
    Yawming

    Subject: RE: MOH with VXAML
    Replied by: Patrick Hartl on 11-11-2009 06:40:15 AM
    Hi,
     
    The VXML script is on an apache webserver. I have one Gateway for 20 customer.
    Each customer has its own music for "call transfer" and "busy". The VXML will be
    automatically generated for each new session.
    I audio file for MOH can olny be on the webserver too.
     
    Have you any idea ?
     
    regards
    Patrick

    Subject: RE: MOH with VXAML
    Replied by: VijayPrasad Neelamegam on 11-11-2009 10:08:57 AM
    Hi Patrick,
     
    You can use transfer tag to do this,but i am not sure will more than one customer can do transfer in same time
     
    i shall update you on this
     
    Thanks
    Vijay

    Subject: RE: MOH with VXAML
    Replied by: Patrick Hartl on 11-11-2009 01:24:33 PM
    Hi,
     
    The transfer tag ? I know, that I can use this tag to play a tansfer music - but I don´t know how I can use it,
    when the called ID goes on hold ?
     
    I will make this on different sip profile sessions
     
    thx
    patrick

    Subject: RE: MOH with VXAML
    Replied by: Patrick Hartl on 20-11-2009 01:32:52 PM
    Has someone an idea ?
    How can I use MOH music on hold with the help of VXML ????
     
    regards

    Subject: RE: MOH with VXML
    Replied by: Vijay Prasad Neelamegam on 23-11-2009 12:10:01 PM
    Hi Patrick,
     
    As VXml does not have much ablity in call controlling features.You can try a workaround with MOH CLI.
     
    telephony-service
    moh flash:filename.au
     
    regards
    Vijay

    Subject: RE: MOH with VXML
    Replied by: Patrick Hartl on 23-11-2009 02:41:40 PM
    Hi Vijay,
     
    Thank you for your help.
    This is a good idea. Is it possible to give them a special telephony-service parameter.
    I would like to distinguish between 2 different MOH's, depending on the called ID.
     
    regards
    Patrick

     

    Subject: RE: MOH with VXML
    Replied by: Vijay Prasad Neelamegam on 25-11-2009 04:12:23 AM
    Hi Patrick,
     
    I am not sure if we can play different MOH based on call-id.Kindly go through this link.
     
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1020779
     
    Hope this helps
     
    Thanks
    Vijay

    Subject: RE: MOH with VXML
    Replied by: Patrick Hartl on 29-12-2009 10:55:31 AM
    Hi,
     
    I think, this is not possible. So I have to use an external MOH server !
     
    regards
    Patrick