Does UCCXCTI provide support/msgs for SIP recording from VoIP phones

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Created by: John Dwyer on 04-11-2009 06:13:25 PM
or is VoIP recording only possible through SPAN port

Subject: RE: Does UCCXCTI provide support/msgs for SIP recording from VoIP phones
Replied by: Skylar Jeffries on 10-03-2010 02:05:15 PM
RE: Does UCCXCTI provide support/msgs for SIP recording from VoIP phones
 
or is VoIP recording only possible through SPAN port


Don't know if you are planning on developing call recording on your own but we use NICE - a very efficient and user friendly application allowing VoIP and it is interoperable with Cisco IPCC.  Hope this helps,

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