How Cisco Jabber solved a popcorn crisis

Blog Post created by embaxter on Aug 28, 2012

[Imagine the scene: Alex, a Cisco employee who works in marketing is about to furiously type to her agency contact on Jabber IM. She’s found a quiet corner to work in a cinema management office...]



Alex: Hey Sarah – are you there?

Sarah: Hi! Yes, what’s up?

Alex: I’m at the Jabber launch and the popcorn boxes haven’t arrived from the printer...

Sarah: Oh!

Alex: I’m supposed to be serving a cinema full of VIPs popcorn RIGHT NOW but I can’t without the boxes.

They’re all looking at me, and I can tell they’re hungry. HELP!!!




This fortunately wasn’t the situation faced by the marketing team at a Cisco Jabber launch event.  It was however a mock scenario proposed in a short film to Cisco customer cinema goers with a demonstration on how Cisco Jabber could help resolve this kind of issue.


Want to know how Cisco Jabber solved the popcorn crisis?  All is explained in this short video.




Using a short film and demos, the Cisco Collaboration team launched Cisco Jabber in cinemas across Australia & New Zealand, Thailand, Korea and India.


Over 2,500 customers and partners watched as team members worked together to locate the temporarily mis-laid popcorn boxes using video, IM and voice on mobile devices as well as desktop and even immersive video with Cisco TelePresence.


Customers then kicked back to enjoy a movie preview -- with their popcorn!


Interested in seeing how a popcorn crisis was averted using Cisco Jabber - in Korean? Watch to see how the action un-ravelled.




Want to know more? Make sure you follow ongoing discussions around Cisco Jabber on Twitter -http://twitter.com/ciscocollab using #cisco or #ciscojabber or visit www.cisco.com/go/jabber.