The boss says: "thou shalt collaborate." We have all heard these sorts of mandates before. Responses range from "yes sir, to help me understand why, to when does this start?" While a small percentage of your workforce sees the value in the new, most tend to just see something else they have to do. The value of the human network, is inextricably linked to collaboration so Advanced Services has built a practice specifically designed to show customers how to get their workforce engaged in the future of the workplace.
As a solutions architect in video collaboration space, I am frequently asked about the roadmap to ROI for this exciting space. They say: "We intuitively see benefit here, but we need to justify the investment spend with more than intuition. Can you help me? How do I show results?" We start with the premise that value can only be achieved with a blend of people, process, and technology and... Collaboration doesn't just happen. One of the best primers to our method and approach in advanced services is "Collaboration" by Morten Hansen.
- Collaboration drives value in efficiency, innovation, and sales? ... when it is disciplined.
- Understanding the barriers to collaboration is key to defining and delivering disciplined collaboration.
REALITY CHECK! One of the most surprising findings in the book was that collaboration on the whole can be detrimental to your workforce without discipline. Overcoming the barriers doesn't just happen. It requires change management: awareness, desire, knowledge, ability and reinforcement.