• Custom Formatting

    This document was generated from CDN thread Created by: Raymond Lynn on 24-11-2011 05:37:45 AM I want to display a field as a two/three digit percentage with no digits after the decimal point but am unable to work ...
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  • CUIC - Premium, Report Definition Designer for UCCX

    This document was generated from CDN thread Created by: John Cowher on 09-10-2013 07:51:23 AM Using standalone CUIC 9.1.1 for exporting reports and importing them into UCCX will not work if the CUIC version is...
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  • CUIC users in a trusted domain

    This document was generated from CDN thread Created by: Shannon Murphy on 15-05-2012 10:29:08 AM Does anyone know if CUIC has the ability to append a different domain's user search base?  Our customer has mult...
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  • How to get EIM-WIM 9.0 templates?

    This document was generated from CDN thread Created by: GREG SMITH on 25-03-2013 07:45:51 AM Hi, can anyone tell me where I can get the EIM-WIM 9.0 templates.  On the Developer website I canonly see the older ...
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  • How to Increase 8000 rows report output limit in CUIC

    Subject: RE: How to Increase 8000 rows report output limit in CUIC Replied by: Dattatraya Rooyikar on 02-12-2011 02:43:53 AM Hi,   We can not increase this number. System is verified with these limits. So even i...
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  • CUIC - Report return count

    This document was generated from CDN thread Created by: Senthil Kumar Natarajan on 23-04-2012 08:46:38 AM Anyone know what the limit to the report? Customer trying to run a report for a period over 3 months (high c...
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  • Agent Historical Summary Daily Report

    This document was generated from CDN thread Created by: DAVID CHUMBLEY on 23-04-2013 04:56:24 AM I'm having an issue with the Agent State Times in the Agent Historical Daily Summary Report.  Specifically in th...
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  • Custom Stored procedure in UCCX

    This document was generated from CDN thread Created by: Anne Garrison on 17-04-2013 11:30:21 AM hHere is a custom report that someone else developed in UCCX 8.5 and I can see the report definition file calls a cust...
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  • CUIC in UCCX cannot resolve custom SP

    This document was generated from CDN thread Created by: Finnur Eiriksson on 17-04-2013 10:38:36 AM I have two UCCX systems running same version in HA. Added same custom SP to both servers. Running reports using thi...
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  • Error: 'Not owner of table' when running custom SP in UCCX

    This document was generated from CDN thread Created by: Finnur Eiriksson on 17-04-2013 09:28:18 AM I created a custom SP for a Wrapup code report in UCCX. I'm writing Wrapup codes to customvariable1-10, multiple wr...
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  • Execute / Write check boxes are grayed out

    This document was generated from CDN thread Created by: Anne Garrison on 11-04-2013 02:02:05 PM The customer upgraded from CUIC 8.5 to CUIC 9.0(2) and now when they do a save as for a custom or stock report, the sa...
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  • OOH calls appearing in SKill group reports - but not in Call type

    This document was generated from CDN thread Created by: Sarah Barnes on 11-04-2013 09:23:26 AM Our customer has seen a number of calls delivered to skill groups ooh, and been abandoned, however they have not passed...
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  • Parent/Child real time views

    This document was generated from CDN thread Created by: Sarah Barnes on 10-04-2013 12:00:01 PM Has anyone worked in a parent/child environment, where the Child needs to have a real time view of the Parent and vice ...
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  • How to add Relative Date Range/Absolute Date range in report selection

    This document was generated from CDN thread Created by: Muhammad Hammad Saleem on 04-04-2013 06:33:53 AM Hi, How can we add Relative Date Range/Absolute Date range fields in report selection criteria. We have CUIC ...
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  • Cisco UCCX historical reports

    This document was generated from CDN thread Created by: Steve Pelletier on 25-03-2013 02:23:20 PM Our Call Centers Supervisors are wanting a report that shows what option on the IVR callers are pressing.  For ...
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  • CUIC Stock Report

    This document was generated from CDN thread Created by: Steven Maas on 25-03-2013 12:59:18 PM Is there a way to designate a CUIC Custom and or Imported report as a 'Stock' report so users can only select 'Save As?'...
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  • State Trace report

    This document was generated from CDN thread Created by: Sarah Barnes on 21-03-2013 01:36:27 PM has anyone out there tried to create a State trace report for agent that include State duration?  I have tried to ...
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  • CT SG Historical Report Different Results Based on User?

    This document was generated from CDN thread Created by: David Macias on 21-03-2013 12:13:26 PM We have a custom CT SG Daily Historical report.  The report seems to run fine, however I ran the report as an Admi...
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  • CDN -  CCE Summary Report - Divide By Zero Error

    This document was generated from CDN thread Created by: Gerard O'Rourke on 14-03-2013 10:51:24 AM Hi, I downloaded the summary reports from this site http://developer.cisco.com/web/ccr/documentation The Exact link ...
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  • Agent inbound/oubound call detail report

    This document was generated from CDN thread Created by: Sarah Barnes on 11-03-2013 12:27:51 PM Has anyone created an Agent report that gives a detail log by agent of inbound and out bound calls with numbe...
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