Telephone technical support via the Small Business Support Center is available 24x7 for Small Business Pro Rapid Replacement Service contracts.
For information on contacting the Small Business Support Center, click here.
The Cisco® Small Business Pro Rapid Replacement Service provides three years’ peace-of-mind coverage supported by four-hour hardware replacement where available. Designed for organizations that require maximum network uptime, this premium service enables you to get the most value from Cisco Small Business Pro products. The device-level, subscription-based service features advance hardware replacement in as little as four hours, software updates, 24x7 phone access to the Cisco Small Business Support Center, and online chat support. Community-based support through the Cisco Small Business Support Community enables small businesses to share knowledge and collaborate using online forums and wikis to help boost business efficiency.
If you would like to order a Cisco Small Business Pro Rapid Replacement Service contract please contact your local Cisco partner.
To view which products are Cisco Small Business Pro: click here
See the information below to access support.
Cisco Online Chat Support provides live, real-time technical support through a web chat session with a Small Business Support Center engineer 24x7 for Small Business Pro Rapid Replacement Service contracts.
Online Chat Support Eligibility Requirements:
If you have met the above eligibility requirements chat with a Small Business Support Center Engineer now.